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    FAQs

    Mttindo means Fashion!

    For the Customers

    What is Mttindo?

    Mttindo an online shopping marketed place dedicated to finding the best in African clothing and accessories from around the world.

    How does your shipping work?

    We work directly with our designers to ensure that your items are shipped quickly and efficiently in partnership with shipping companies. As shipments are organized directly from the designer to you, we are working closely with them to ensure this is as smooth as possible.

    How Do I Make A Purchase?

    Making a purchase is easy. Once you have found the item you want to purchase, select your size, and click ‘Add to Bag’. The item you have selected will appear in your shopping bag, on the top right hand of the screen.

    Either continue to browse and select items to add to your bag, or when you’re ready to place your order, select Proceed to Checkout from the bag icon and follow the straightforward prompts to complete your purchase.

    If you have any problems, please contact us at info@mttindo.com and we’ll be happy to help.

    My Size Is Not Available On The Site, Is It Still Possible To Get The Item?

    The sizes available on the website reflect what’s in stock at any given moment. However, if there’s anything you’d like, please contact us directly at info@mttindo.com. We will be happy to liaise directly with the designer to see if we can place a special order for you.

    How Do I Make A Purchase?

    We accept the following credit cards, VISA Master Card American Express Other forms of payment: Mttindo E-Gift Cards, Amazon Pay.

    How Will I Know If You Have Received My Order?

    After you place your order, you will receive an email acknowledging your order has been received. In the rare chance that item you have selected is unavailable, we will contact the designer directly on your behalf to check availability. However, if it is not possible to source the item for you, we will inform you of the unavailable item and your payment for the item will not be processed.

    Mttindo loves Fashion!

    For the Vendors

    How do I sell on Mttindo?

    If you are a high end African designer looking to sell your items on Mttindo, all you have to do is go to our designer registration page and sign up. Once you have signed up we will review your collection and let you know if you have been approved to sell on Mttindo.

    What does it take to be approved on Mttindo?

    The only thing we require to sell your collection on our shop is that you main pictures have a clear background and your items are in ghost mannequin photography (The “ghost mannequin” effect, also known as the “invisible mannequin,” “3D mannequin,” or “hollow man,” is a simple and powerful post-production technique for apparel product photography that solves the showcase problem.) The main picture should be this way but all other photos may be anyway you would like.

    What are the benefits of selling my collection on Mttindo?

    Selling your collection on Mttindo will give you all the benefits of selling on an international store and stage. We will always promote our designer though digital and traditional marketing. Through out the year we will be promoting our designer by having different show cases around the worlds and we will also be helping our designers by putting on fashion shows around the world. Our first show will be at Miami Fashion Week for the Cabana show next year.

    Mttindo which means fashion in Swahili is an African market place created for African designer in Africa and in the diaspora to sell their clothing and accessories to everyone around the world!

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